Frequently Asked Questions
Find answers to common questions about our furniture and services
Do you offer furniture assembly services?
Yes, we offer professional White Glove Delivery which includes full assembly and placement of your furniture in the room of your choice.
How can I track my furniture order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics partner's portal.
Are the colors on the website accurate?
We strive for high color accuracy, but please note that shades may vary slightly due to screen calibration and room lighting.
Do you provide fabric samples or wood swatches?
Yes, we can mail a selection of swatches for most of our upholstered collections to help you make the right choice.
Is there a warranty on Home Zone products?
All our furniture comes with a standard 1-year manufacturer's warranty covering structural defects and craftsmanship.
Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placement without any restocking fees.